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Questions

Hosting
Are there any hidden costs?
How easy is it to upgrade?
Can you design my site for me?
What is hosting?
You say you have PHP installed, how do I define my pages to work with PHP?
Would I have access to my log files?
How much space can you provide?
What is Bandwidth/Data Transfer?
Can you provide UK and US located hosting?
What is your Primary DNS server IP address?
Do you support .htaccess files?
Do you share your servers with anybody?
Is SSH supported?
What is your Secondary DNS server IP address?
Do you run PHP in safe mode?
Do you advertise on forwarding pages?
Would I have access to the custom 404 error page?
Is the the disk space allocation for both the web pages, and the size of any MySQL database I set up?
Do you have ImageMagick Installed?
NS2.PHP5HOSTING.NET
Do you support Sever Side Include?
I know i want a domain name and I want a website but I dont understand all the words.
What is your Primary DNS server Name?
Does each account get its own MySQL database?
Can I use .htaccess to protect my directories?
Do you have Curl installed?
Do you support WAP?
Do you support JSP Sevlets?
Can I downgrade my account?
Do you support Shockwave?
How much notice do I have to give to cancel my account?
Do you support GD 2?
 
CGI Scripts
Will you install Perl modules?
Where is the location of sendmail?
Would I have a cgi-bin to run CGI my own custom scripts?
How do I make my scripts executable using WSFTP?
Will you fix scripts for me that I can't get to work?
How do I make my scripts executable using SSH
How do I make my scripts executable using cuteftp version4?
Where is perl located?
Do you support Perl?
 
Refunds
If I am not happy with your service can I claim a refund?
Can I get a refund if I buy a reseller account?
Will I receive all my money back?
If I buy a domain name as well as hosting, will I receive a refund on the cost of the domain name as well?
 
Resellers
Can my customers have the Virtual POP server you offer to your customers?
Can my customers then use my secure server?
Does the reseller account use one IP address for all the domains?
Will my customers have access to the custom 404 error page?
Will I have root access to the server?
Is there a set-up fee for each new account? (For new domains names, beside the domain name registration)
Can I cancel my account at any time?
Can I have more then one IP address?
Will my customers have telnet access?
Will my customers be able to change their own passwords?
How many accounts can I put on each of the reseller accounts?
Will my customers have access to their own web logs?
Do domains ordered belong to me or Carpe Diem?
How can I monitor the bandwidth and disk space I have used?
Will the reseller package support PHP versions 3 and 4?
Can I use your secure server if I don’t want my own?
Will my customers have FTP access?
Will my customers have a POP account?
How will MySQL work for my customers?
What DNS servers will I be updating?
Is there a control panel to set-up any new account (domain name) with the reseller account?
You already provide me with hosting, can I transfer these accounts over to the reseller package?
I would like my own secure website rather then use your secure certificate, can I purchase one from you and use it with the reseller account?
Does this include multiple MySQL databases?
Can I provide forwarding?
 
DNS
What are your DNS settings for hosting accounts?
What are your DNS settings for reseller accounts/customers?
 
MySQL
Does your firewall allow remote connections?
Can I backup MySQL?
How do I connect to Perl using MySQL?
Is MySQL installed by default?
 
Domains
If I buy a domain through you can I use your DNS servers to point my domain to my own server?
Is there a control panel to make changes for domains I buy through you?
Do you charge to transfer domains to other ISP's
Are domains I register in my name or yours?
 


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